英语四级六级培训课程

双语职场:交际达人必须具备六招

时间:2022-5-5 作者:攀登英语网

How To Talk To People: Better Communication Skills

Hello and welcome to videojug. I’m Rebekah Fensomeand I’m a life coach. Being a great communicator is important in allareas in our life, whether we are talking to our opponents, our friendsor our work colleagues. Being able to inspire other inpiduals withyour communication allows you to have a more fruitful and enrichinglife. Here are my TOP tips to be a good communicator。

Step 1: Use open-ended questions 用开放式问题

In order to get communication going, it’s really usefull to u网站优化pen-ended questions. Open-ended questions often start with words suchas ‘what’,‘how’, ‘when’, and ‘why’。

An example of open-ended question is:

—"So What do you like do in your spare time?"—"I love cinema, theater and sports."

It’s best to avoid what we call ‘closed questions’. An example of close question is:

—"Do you like films?"—”Yes,I do."

A closed questions kills the conversation. Because it could be onlyanswered with the yes or no answer. Therefore using this open-endedquestions will ensure that the conversation continues to flow。

大家常常以问题来开始一段与陌生人的谈话,提出一个巧妙的问题也需要方法。为了让谈话能顺利持续,最好用开放式问题,即那些能让回答问题的人有一些发挥空间,而不是只能回答“是”或“不”的问题。

Step 2: Active Listening 积极倾听

This is a really usefull technique, as it tells the other person, youreally listen to what they’ve been saying. and also more importantly,that you’ve understood.

—"The hours are quite long, the work’s really repetitive. My boss doesn’t appreciate me." —(nod)"Hm…“

If you’ve been listening actively, at this point you should now be able to summarise what the inpiduals has just told you。

—"It’s sounds like you aren’t really satisfied with your job anymore."

大家常说:“倾听比表达更要紧。”在与人交流中更是这样。在用英语的状况下,人每分钟能听到并同意至少300个词所带来的信息量,但只能说出100到175个词。这种存在于表达和倾听间的差异容易引起你的心不在焉,对谈话者可是非常不礼貌的哦!要做到积极倾听,第一要有目的性地去听其他人讲的内容:表达抱怨?解决问题?还是寻求支持?第二,用复述或概括他们谈话的内容来表明,你在听,而且听了解了。同时,点头等肢体语言也是积极倾听的表现哦。

Step 3: Create a ‘cocoon’ 想象相对封闭的交流环境

Sometimes when people are talking to us, wefind it hard to concentrate on what they’re saying。It might be thatthere are background noise. In order to help you with this, visualise a cocoon around. This will allows you to focus in everywhere that they are saying to you。

谈话时难免有外面原因干扰,假如你感觉难以集中,就想象一个虚拟的“蚕茧”把你和谈话对象包裹起来吧!想象它把外面所有干扰都挡在外面,用心理暗示叫你集中于谈话。在心里复述他们的话语也会助你不致在嘈杂的环境里走神。

Step 4: Engage with the other person 专注于谈话

Is someone trying to engage you in conversation? Your body language is really important。

—"Tom, I need your advice." —”Huh?"

Don’t continue with the task you are already doing. Don’t shout the answer over your shoulder。

—"Tom, Tom I need your advice."—"Alright, and…“

Instead what you need to do is sTOP what you’redoing, turn around and face the inpidual and give them the time theydeserve。

—"Tom, I need your advice."—"Of course, what is it?"

Good communication style is when you really engaged with the other inpidual。

当有人找你谈话的时候,请勿背对着回话他。中止手头的工作,转过身去,倾听他人的需要。记得还要用丰富的身体语言,直视他们的双眼,微笑着和他们说话(假如他是在抱怨什么的话就免了吧),这类细节都能体现你对他的尊重。

Step 5: Don’t make assumptions 不要武断地判断其他人的想法

Don’t jump conclusions when you have a conversationwith someone. Don’t assume you know what they are thinking or feelingabout a particular TOPic。

—"I seem to alright with that."

Instead, it is much better to ask them, if theywere OK with this, if they feel alright about that. You really need totake it into consideration that person’s thoughts and beliefs, ratherthan put your own thought and feelings on them。

不要假想你完全知道他人的想法和感情,不一样的人对事物的怎么看和感觉可能完全不同。在表达我们的想法之前,最好先问问他们的感受,以免在无意间伤害了他们。

Step 6: Aviod antagonistic sentences 防止用对抗性语句

An exampleof antogonistic sentence is:

—"You are sitting in my chair!"

An antagonistic sentence can be seen as a form ofattack, so it’s much better, more constructive instead your sentencesuch as:

—"Excuse, I think you’ve taken my seat."

This is less confrontational, which would mean your life is full of less conflicts。

假如要和某人谈论一个容易引发争执的话题,防止用对抗性的语句。譬如“你如何总是拿这种事来烦我?”“你根本不懂我!”等等。这类话除去叫你宣泄情绪,对于谈话结果毫无帮,还会引发非必须的争吵。用和缓的语气和礼貌的句子,既能收到好的成效,又能体现一个人的教养和风范。

当然,方法只能起到辅助用途,与人交流中,一颗真诚的心才是成功的重要。

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